Made for your order only, so the 14‑day right of withdrawal does not apply. Your defect rights (2‑year legal guarantee) remain.This item is manufactured for your order only, to the configuration you choose, so the 14‑day right of withdrawal does not apply. Your rights if the item is defective (2‑year legal guarantee) are not affected.
Returns and guaranteeMade to order – no right of withdrawal
Returns – made-to-order item
Why this item cannot be returned if you change your mind
Each configuration is produced by the factory only after you order it – in the shape, size, fabric or finish you selected, for your order alone. Under EU consumer law (Directive 2011/83/EU, Art. 16(c)) and the national laws implementing it (for example, Lithuanian Civil Code Art. 6.228¹⁰(2)(3)), there is no right of withdrawal for goods made to the consumer's specifications. This applies from the moment your order is confirmed, whether or not production has started.
Before you order
Please check the dimensions, the space and the access route (doors, stairs, lift) and the fabric or finish you chose. If you have questions, contact us before you place the order.
Legal guarantee of conformity
Minimum 2 years
Under EU law, the seller is liable for any lack of conformity of the goods (for example a defect, or goods not as described) that becomes apparent within at least 2 years of delivery. You can ask for the goods to be repaired or replaced free of charge and, if that is not possible or not done within a reasonable time, for a price reduction or termination of the contract. These rights cannot be excluded and also apply to made-to-order goods.